Your Business. Your Rules.

THE PACKGPT WORKFLOW

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Your customer gets the same business-specific experience.

Your customer starts the conversation.

PackGPT works where your customers already talk — WhatsApp and your website.

THE PACKGPT WORKFLOW

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Unstructured Inquiry

AI Extraction

Manufacturer Knowledge

Customer requests arrive via WhatsApp or digital channels, containing raw specifications and requirements.

PackGPT's AI extracts substrate dimensions, material types, and quantities into structured data fields.

The system applies your proprietary product definitions, material libraries, and engineering specifications.

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The information you want PackGPT to know.

Your business rules. Your pricing workflow.

Only the products and packaging solutions you provide.

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Define how PackGPT should respond and behave.

Only the product images you approve.

Only the business you choose to share with PackGPT.

PackGPT doesn't need to know everything. It needs to know your business.

You decide when PackGPT speaks. You decide when your team takes over

PackGPT works alongside your team — not instead of it.

YOUR WHATSAPP STAYS YOURS

Keep using WhatsApp the way your team already does. PackGPT works alongside your customer conversations.

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YOUR TEAM STAYS IN CONTROL

YOUR BUSINESS STAYS YOUR BUSINESS

YOUR CUSTOMER STAYS WITH YOU

Your team can step into a conversation whenever they need to. When your team takes over, PackGPT steps aside.

Your knowledge, products, images, pricing logic and rules remain defined by you.

PackGPT helps start and handle the first layer of customer conversations.

MANUFACTURER-CONTROLLED AI ENGINE

Your Knowledge. Your Products. Your Pricing. Managed by YOU.

Approval Guardrails

Your Business. Your Rules.

Let PackGPT handle the first conversation.

Let your team handle what matters next.

MANUFACTURER-CONTROLLED AI ENGINE

No replacement. No disruption. Your WhatsApp stays yours.

Answering 24/7

PackGPT is packaging manufacturing software that handles the first layer of customer enquiries across WhatsApp Business and website WebChat. It structures customer requirements, uses the manufacturer's own products, knowledge, approved images and business rules, and follows manufacturer-controlled costing and pricing workflows. PackGPT is designed to work alongside the manufacturer's team, with human takeover whenever required..

Speks only about your business

Only Useses Your pricing

Speaks all languages

Uses only the images you uploaded

OPERATIONAL IMPACT

90%

reduction in quote errors

70%

faster turnaround time

100%

margin protection